Ibibazo Bikunze Kubazwa ku Gutumiza

• 1. Nigute natanga komande y'ibicuruzwa cyangwa serivisi?

  Kugira ngo utange komande, ushobora gusura urubuga rwacu rw'ikigo hanyuma ukajya mu gice cyagenewe ibicuruzwa/serivisi. Hitamo ikintu wifuza hanyuma uduhamagare. Kurikiza amabwiriza kugira ngo utange amakuru akenewe nka Imeri, ibisabwa byihariye kuri serivisi n'ibicuruzwa, n'ibindi. Iyo komande imaze gutangwa, uzahabwa igisubizo cyacu mu masaha 24.

• 2. Ni ayahe makuru ngomba gutanga mugihe ntanga commande?

  Abakiriya bashobora gukenera gutanga ibisobanuro birambuye nk'izina ry'ibicuruzwa cyangwa nimero ya kataloge, ibikubiye muri serivisi bifuza, aderesi zo kohereza no kwishyura, amakuru yo guhamagara, hamwe n'amabwiriza cyangwa ibisabwa byihariye.

• 3. Ese hari umubare ntarengwa w'ibicuruzwa cyangwa agaciro kabyo?

  Ingano cyangwa agaciro gato k'ibicuruzwa bishobora gutandukana bitewe n'ibicuruzwa cyangwa serivisi runaka. Nyamuneka reba ibisobanuro by'ibicuruzwa cyangwa uhamagare itsinda ryacu rishinzwe kugurisha kugira ngo ubone amakuru arambuye.

• 4. Bitwara igihe kingana iki kugira ngo umuntu atunganye kandi yohereze commande?

  Igihe cyo gutunganya ibyo watumije gishobora gutandukana bitewe n'ibicuruzwa cyangwa serivisi. Iyo ibyo watumije byemejwe, twihatira kubitunganya no kubitanga vuba bishoboka.

• 5. Ese mutanga serivisi zo kohereza ibicuruzwa mu mahanga?

  Yego, dutanga serivisi zo kohereza ibicuruzwa mu mahanga mu bihugu byinshi. Ariko, uburyo bwihariye bwo kohereza ibicuruzwa n'uburyo biboneka bishobora gutandukana bitewe n'aho bijya. Nyamuneka reba politiki yacu yo kohereza ibicuruzwa cyangwa uhamagare serivisi zacu ku bakiliya kugira ngo umenye byinshi.

• 6. Ese nshobora gusaba gutumiza ibicuruzwa ku giti cyanjye cyangwa ku bwinshi?

  Yego, twishimiye kohereza ibicuruzwa byihariye cyangwa byinshi. Niba ufite ibisabwa byihariye cyangwa ukeneye ubufasha ku byo watumije byinshi, nyamuneka hamagara itsinda ryacu rishinzwe kugurisha. Bazishimira kugufasha no gutanga ubuyobozi ubwo aribwo bwose bukenewe.

• 7. Navugana n'abakiriya banjye gute kugira ngo mbafashe kurushaho?

  Ushobora kuvugana n'itsinda ryacu rishinzwe abakiriya binyuze mu makuru yo guhamagara aboneka ku rubuga rwacu. Waba ufite ibibazo bijyanye no gutumiza, ibibazo ku bicuruzwa, cyangwa ikindi kibazo icyo ari cyo cyose, itsinda ryacu ryihariye ryiteguye kugufasha vuba kandi mu buryo bw'umwuga.

• 8.Ese nshobora guhagarika cyangwa guhindura ibyo nategetse nyuma yuko bishyizwe mu bikorwa?

  Bitewe na politiki y'ikigo n'urwego rwo gutunganya ibyo batumiza, abakiriya bashobora gusesa cyangwa guhindura ibyo batumiza. Ariko, ni ngombwa kuvugana n'ikigo vuba bishoboka kugira ngo usabe impinduka no kwemeza niba impinduka zishoboka.

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